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Our Sage
About Our Sage
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General
Can I book an appointment for a specific day or time?
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How do I find a telehealth appointment near me?
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Why does my bank account statement show "Our Sage Werribee"?
Can Our Sage practitioners access records from Our Medical?
Who is Our Sage?
What are the operating hours of Our Sage?
Why use a telehealth service?
Are your doctors registered in Australia?
Can I access Our Sage if I’m overseas?
Can international residents and tourists access Our Sage within Australia?
Can I book an online telehealth consultation over the phone?
Are video consultations available?
Can I speak with the same doctor I spoke to previously?
Can I request a male or female healthcare provider?
Does Our Sage Medicare bulk bill?
Does Our Sage have an app?
Can I take my prescription to any pharmacy?
Can I take my pathology referral to any provider?
Can I take my radiology referral to any provider?
Can I take my specialist referral to any provider?
What is your refund policy?
A consultation was not completed. Why have I been charged?
Your service is open until 11pm. Why is the queue closed earlier than that?
How long will it take for the healthcare provider to call me?
Who is Our Sage operated by?
How do I make a complaint?
What are the different types of telehealth appointments available through Our Sage?
What are the main benefits of telehealth appointments over face-to-face appointments?
What is Telehealth?