Consult Information

• What types of consultations are available?
• Why do we need an Australian number to contact you on?
• Can I see where I am in the queue?
• Can anyone use Our Sage?
• Why do I need to provide my Medicare Card details?
• Why do I need to add my IHI number?

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• I was charged without a call?
• Can I get my medication delivered?
• PIN Required on Medical Certificate / Script
• I didn't receive my medical certificate.
• I didn't receive my Specialist referral letter.
• Is my usual GP notified of my consultation?

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• Where is my medication I requested to be delivered?
• Can compounding medications be prescribed?
• I didn’t receive my Script.
• The medication prescribed is out of stock – how do I get another script?
• What is an eScript?
• My pharmacy is requesting a hard copy prescription.

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• My Medical Certificate has the wrong details, what do I do?
• What is an Our Sage Medical Certificate?
• How much does an Our Sage Medical Certificate cost?
• Who can use Our Sage for Medical Certificates?
• Can medical certificates be backdated?
• How do I request an Our Sage Medical Certificate?

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