I didn't receive my medical certificate.

Alex
Alex
  • Updated

Medical certificates can take up to 1 hour to be issued and are sent to your nominated email address or the Our Sage App. Please check your Junk or Spam folder for an email with subject "Online Certificate" or "Medical Certificate" in the subject 

If you have checked your email inbox/junk/spam folders and/or the Documents section in the Our Sage app and still haven’t received your medical certificate, please contact our support team via the contact us form on our website.

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