
Our Sage
Activity overview
Latest activity by Our Sage
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Why does my bank account statement show "Our Sage Werribee"?
Our Sage head office is located in North Sydney, NSW. Our Sage uses a payment provider which is located in Werribee, VIC. As such, payments and pending charges from Our Sage may show the location a...
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I was charged without a call?
If you were charged without receiving a call, the charge is likely a pre-authorisation and will be released back into your account within 7 days. If you have booked in properly the provider should ...
- Our Sage
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My Medical Certificate has the wrong details, what do I do?
If your medical certificate contains incorrect dates or details, you can easily reach out to our admin team via the Contact Us form on our website. Simply upload your medical certificate and provid...
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Can Our Sage practitioners access records from Our Medical?
No, Our Sage operates independently from Our Medical primary healthcare centres.
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PIN Required on Medical Certificate / Script
Emailed documents are PIN protected. The PIN is the first 4 digits of your date of birth (ddmm). For example, if your date of birth is 5th July 1970, then your PIN is 0507.
- Our Sage
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