Our Sage
Activity overview
Latest activity by Our Sage
-
Our Sage created an article,
Why do we need an Australian number to contact you on?
Our Sage practitioners can only provide consults to patients that are located in Australia. We need to have an Australian number to call you on, even if you are only visiting. You can get an eSIM o...
- Our Sage
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Our Sage created an article,
Why does my bank account statement show "Our Sage Werribee"?
Our Sage head office is located in North Sydney, NSW. Our Sage uses a payment provider which is located in Werribee, VIC. As such, payments and pending charges from Our Sage may show the location a...
- Our Sage
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Our Sage created an article,
I was charged without a call?
If you were charged without receiving a call, the charge is likely a pre-authorisation and will be released back into your account within 7 days. If you have booked in properly the provider should ...
- Our Sage
- Updated
- 1 follower
- 0 comments
- -1 votes
-
Our Sage created an article,
My Medical Certificate has the wrong details, what do I do?
If your medical certificate contains incorrect dates or details, you can easily reach out to our admin team via the Contact Us form on our website. Simply upload your medical certificate and provid...
- Our Sage
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Our Sage created an article,
Can I see where I am in the queue?
Yes, if you download the Our Sage App to book your consult. You'll then be able to get real-time queue updates and see your place in the queue.
- Our Sage
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Our Sage created an article,
Does Our Sage have my Our Medical results?
No, Our Sage is a separate service and does not have access to your Our Medical patient records. If your test was issued by a provider at an Our Medical centre, you will need to return to that cent...
- Our Sage
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Our Sage created an article,
Can Our Sage practitioners access records from Our Medical?
No, Our Sage operates independently from Our Medical primary healthcare centres.
- Our Sage
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Our Sage created an article,
What is an Our Sage Medical Certificate unsuitable for?
The Our Sage Medical Certificate Service is not suitable for Centrelink Medical Certificate forms (ie SU415 forms), student request for extensions and / or other special consideration forms (includ...
- Our Sage
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Our Sage created an article,
Can I use my Our Medical Rewards Program $10 Our Sage voucher for Our Sage Medical Certificates?
No, this can only be used for Our Sage telehealth consultations.
- Our Sage
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Our Sage created an article,
What happens to my data?
We only collect information from you that is necessary for healthcare practitioners to provide you with health care services. This information is only held on your Our Sage record and not shared wi...
- Our Sage
- Updated
- 1 follower
- 0 comments
- 0 votes