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Our Sage Mobile App

FAQ section for the Our Sage Mobile App - available on both iOS App Store and Google's Android Play Store.

  • I didn't receive the verification code
  • I forgot my PIN
  • How do I change my pin?
  • Can I turn on / off my biometrics sign-in method?
  • How do I delete my account?
  • How do I login and logout of the App?
  • How do I update the App?
  • I signed the wrong person up to the App, what do I do?
  • I can’t check in for a consultation, an error keep occurring. What can I do?
  • I have tried to reset my PIN and it was continually failing? It’s not recognising me as a patient?
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