Our Sage
Articles
Recent activity by Our Sage
-
Can Our Sage Provide Certificates for Exams?
Our Sage cannot provide medical certificates for exam extensions and/or requests to delay assignments for school. Requests of this nature typically require a face-to-face consultation. If you would...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Can I obtain a referral for radiology?
During your consultation your GP will determine if any further investigations are required, and if appropriate can send a radiology referral to your registered email address or to the Our Sage app.
- Updated
- 1 follower
- 0 comments
- 0 votes
-
How do I request an online specialist referral through a telehealth consultation?
Simply download the Our Sage app and register your information. You’ll need to provide your contact details and answer a few questions about your medical history. Once you’ve registered, you can re...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Can I request an online referral to a specialist of my choice?
Yes. Please make sure you have your preferred specialist’s details to hand before your consultation so you can share them with your doctor. If your doctor approves your request for a referral to th...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Will my test results be shared with my doctor or healthcare provider?
Your test results will only be shared with whoever the referring doctor has nominated on the online blood test referral. If you would like your test results to be shared with your regular GP or hea...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
What should I do if I have questions or concerns about my blood test results?
If you have any questions or concerns about your blood test results, you should book a follow up consultation through the Our Sage App. One of our telehealth doctors will be happy to discuss your r...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Are there any restrictions on the length or type of medical certificate that can be issued through an online consultation?
The length and type of your online medical certificate will be determined by the doctor’s evaluation of your symptoms, medical history and any relevant tests. Depending on the nature of your medica...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Why can’t I get a prescription for S8 & S4D medications?
Our Sage GPs are unable to prescribe controlled medications as they require close monitoring from your regular treating doctor. These include S8 (drugs of addiction) and S4D (prescribed restricted ...
- Updated
- 1 follower
- 0 comments
- 1 vote
-
I didn't receive my specialist referral letter
Specialist Referral letters can take up to 1 hour to be issued and are sent to your nominated email address or Our Sage App. If you have checked your email and/ or the Documents section in the Our ...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
I can’t check in for a consultation, an error keep occurring. What can I do?
Please send us detailed feedback of the error via our contact us form and a Team member will get in touch with you as soon as possible. Please make sure that you have the latest version of the Our ...
- Updated
- 1 follower
- 0 comments
- 0 votes