
Alex
Activity overview
Latest activity by Alex
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Can I get an additional day added to my Medical Certificate?
No. Medical Certificates are unable to be amended once issued. If you require an additional day, you will need to book again for a Medical Certificate. If you require a medical certificate of more ...
- Alex
- Updated
- 1 follower
- 0 comments
- -1 votes
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How do I request an Our Sage Medical Certificate?
Visit oursage.com.au and select the Medical Certificate option. Fill in your details, complete the questionnaire, and wait for the Doctor to call you. Once this is complete, the certificate will be...
- Alex
- Updated
- 1 follower
- 0 comments
- 0 votes
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I have tried to reset my PIN and it was continually failing? It’s not recognising me as a patient?
Please send us detailed feedback of the error via our contact us form and a Team member will get in touch with you as soon as possible.
- Alex
- Updated
- 1 follower
- 0 comments
- 0 votes
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I signed the wrong person up to the App, what do I do?
Open up the Our Sage App, tap on Account on the bottom right, tap on My Contact details, scroll to the bottom and tap Delete account. Sign-up again as the designated patient.
- Alex
- Updated
- 1 follower
- 0 comments
- 0 votes
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How do I update the App?
Head to the App Store / Google Play Store, look for “Our Sage” and Update from there.
- Alex
- Updated
- 1 follower
- 0 comments
- 0 votes
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How do I login and logout of the App?
Open up the Our Sage App, tap on Account on the bottom right, tap on Log out. To login again, open up the App and insert your PIN.
- Alex
- Updated
- 1 follower
- 0 comments
- 0 votes
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How do I delete my account?
Open up the Our Sage App, tap on Account on the bottom right, tap on My Contact details, scroll to the bottom and tap Delete account.
- Alex
- Updated
- 1 follower
- 0 comments
- 0 votes
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Can I turn on / off my biometrics sign-in method?
To turn on / off Biometrics sign-in, Open up the Our Sage App, tap on Account on the bottom right, tap on Login Details and Toggle Biometrics on / off.
- Alex
- Updated
- 1 follower
- 0 comments
- 0 votes
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How do I change my pin?
Open up the OurSage App, tap on Account on the bottom right, tap on Login Details and Change PIN.
- Alex
- Updated
- 1 follower
- 0 comments
- 0 votes
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I forgot my PIN
Open up the Our Sage App, tap on “Forgot your PIN?” and follow the prompts to sign-in again.
- Alex
- Updated
- 1 follower
- 0 comments
- 0 votes